Do you accept any breed of dogs or cats?
Yes! Big or small I will groom them all!
expensive, is it?
Diamond in the Ruff Grooming prices are not much more than your standard grooming shop
and in some cases even lower that what you may already be paying. Our service is all about one on one personal attention
at your doorstep, so in some cases it may be somewhat higher, however you are paying for that convenience and personal
service. I think it is worth it. Call me, let's talk!
Do I have to be home?
No! We all live busy lives and Diamond in the Ruff Pet Spa is all about convenience. For the first few visits
I request that you are available-after we get to know each other and your pet knows me, you will not need to be
How are you powered?
mobile pet spa is completely self sufficient! We run off a generator, which takes care of all of our electrical needs.
Do you need to use my hose?
No! Diamond in the Ruff mobile pet spa has a 55 gallon fresh water tank and a 35 gallon grey water tank.
I also have a water heater, air conditioning and heat. I am a full service pet salon on wheels!
Do you accept credit or debit cards?
At this time, no I do not. Cash or check is accepted. Any returned checks will be assessed
a $25 returned check fee.
What about cancellations or if I forget my appointment?
Last minute cancellations and no call, no shows result in loss income.Cancellations require at least a 24 hour notice, failure to do so will result in a $25
cancellation fee. Emergencies do occur and will be judge on a case by case basis.
If you are not home at your scheduled appointment time there will be a $25 no call,
no show fee per pet which will need to paid prior to rescheduling.
type of shampoos do you use?
I use a natural formula based on what each individual pet needs, including a tear
free shampoo for faces. I also have Hypo-allergenic (sensitive skin), Oatmeal and Tea Tree (medicated)
and a Citrus flea formula (natural alternative to insecticides). These shampoos are gentle and non-toxic, I
can use my "grey water" to water my lawn!If
your pet has a special shampoo-just let me know we will use that.
Do you groom all year long?
Yes! The Pet Spa is climate controlled: heat in the winter and air conditioning in the summer. There are only
two times I will not groom, if the temperature is below 20 degrees or the snow fall/ice makes driving dangerous.
Extreme cold temperatures take a toll on the water lines and it's just not fair to our furry friends.